Cigna is a global health services company serving approximately 18 million U.S. medical members. Cigna covers medically necessary behavioral health at every level of care under federal parity law. Cigna's behavioral health benefits are administered by Evernorth Behavioral Health.
Direct answer
Cigna covers medically necessary medical detox, drug and alcohol rehab, mental health treatment, and outpatient rehab (PHP and IOP). Behavioral health is administered by Evernorth. Prior authorization is typical for higher levels of care. Real Deal verifies Cigna benefits before you start.
Cigna Healthcare serves members through employer plans, Individual & Family marketplace plans, Medicare Advantage, and international plans. Since 2022, Cigna's behavioral health services have operated under the Evernorth Behavioral Health brand, which manages authorization and provider networks for mental health and substance use services.
Cigna covers behavioral health at every level of care under federal parity law. Here’s what that means, level by level.
Cigna covers medically necessary inpatient and residential detox when withdrawal presents medical risk. Coverage includes withdrawal management medications, 24-hour monitoring, and physician oversight through in-network detox partners.
Typical requirements
Cigna covers drug and alcohol rehab across levels including residential, PHP, IOP, and standard outpatient. Coverage includes individual therapy, group therapy, MAT, and psychiatric care.
Typical requirements
Cigna covers outpatient mental health treatment for depression, anxiety, PTSD, bipolar disorder, ADHD, trauma, and co-occurring disorders — including therapy, psychiatric evaluation, and medication management.
Typical requirements
Cigna covers PHP and IOP when medically necessary. Evernorth authorizes initial blocks with concurrent review. Both are commonly authorized at Real Deal.
Typical requirements
Not sure what plan you have? Grab your card and call 469-747-1201. Verification is free and takes about 15 minutes — we’ll tell you your estimated out-of-pocket before you commit.
Free confidential verification. About 15 minutes. We tell you the estimated cost before you start.
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We work with the plans below. If yours isn’t listed, call anyway — we probably still work with you.
“Real Deal is without a doubt the most structured and therapeutic rehab program I have ever attended. It has brought me to one year in sobriety and I don't know what I would have done had I not participated in the program. I highly recommend Real Deal to anyone struggling with alcohol and/or drugs. It's amazing. Just try it and you will see for yourself!”
“Realdeal wellness and therapy will always have a special place in my heart for all the opportunities and care they've provided. They helped pave the way for me to achieve sobriety and build a better life for myself and when I needed them the most they were there in a heartbeat. Extremely grateful for their services and the environment they provide for recovery.”
“Real deal is a truly rare place that has instrumental in my rehabilitation. The staff truly cares deeply about you and wants you to succeed. Also Real Deal is one of not many outpatient rehab places that takes primary mental health cases. Highly recommend this place and thank you to everyone who helped me.”
“I love all of these guys. These guys made me feel better. They made me think better. I don't feel those ways anymore. Before I came here, I was certain I wouldn't be alive for much longer. These guys fixed that.”
“The Real Deal is an incredible program that prioritizes accessibility more than almost any other PHP, IOP, and Housing program. With housing fees at lower price point than a majority of sober livings, the option to have your pet with you, and a supportive recovery community, they really do try to eliminate barriers to care as much as possible.”
“Real Deal is different then the others. It offers flexible support for recovery, allowing you to live at home while attending therapy and counseling sessions. It's designed to fit your schedule and provides tools to maintain sobriety and prevent relapse. The focus on mental health is a great way to get to the root of what's gone wrong time and time again. Cannot recommend enough!”
“Real Deal is full of people who are passionate in helping others obtain and maintain their sobriety. They are always willing to lend a helping hand without judgement. They also have employees with real world experience using their own experiences to help others heal.”
Straight answers before you call.
Yes. Cigna covers medically necessary substance use and mental health treatment at every level of care under federal parity law.
Evernorth Behavioral Health is Cigna's behavioral health administrator. Cigna members' mental health and substance use benefits are typically managed through Evernorth.
Open Access and PPO plans usually don't. Some HMO plans may require a PCP referral for behavioral health.
Call for verification of your specific Medicare Advantage plan and network.
